Shipping & returns

Shipping Information

There is no minimum order quantity or price to receive free home delivery in the local area -  all TR1 postcodes. We are sometimes able to offer free home delivery to other local areas, please contact us to enquire further.

We deliver throughout Cornwall and nationally with free delivery for orders over £100. Any orders below this amount will be subject to a delivery charge. Costs are currently charged at £8.99 up to 12 bottles.

This charge will be shown in your basket summary when placing an order. Please contact us should you have any further questions.

In most instances we are unable to deliver to non-mainland UK destinations. However we will try to accommodate specific requests so please enquire to discuss options. 

 

Claims

All goods should be examined at the time of delivery. Any breakages or shortages should be signed for accordingly. We must be advised within 24 hours of delivery of any such claim. Under the distance selling regulations you have the legal right to cancel your order within fourteen working days of receipt of the goods, provided all the bottles are unopened and intact. The carriage costs for returning any items will be met by the purchaser.

 

Refunds

If the wrong goods have been delivered, there has been a problem with the delivery and some bottles have been broken, or if the wine is faulty or corked we will offer a refund. Please contact us immediately if you have any concerns or problems with your wine purchase. We are more than willing to help and advise where we can.